About Dhwani:
Dhwani Rural Information Systems, a social and development sector-focused advisory firm, specializes in developing IT applications for NGOs, government entities, CSRs, and international funding organizations. With a team of 150 dedicated professionals, Dhwani is at the forefront of digital transformation, leveraging technology for good. We empower our clients to manage projects effectively in India and abroad, contributing to positive social impact and sustainable development.
Job Overview
As a Product Analyst, you will play a critical role in our Product Management team, driving data-driven decision-making and contributing to the success of our products. You will be responsible for gathering and analyzing data, conducting market research, and translating insights into actionable recommendations to improve our products and enhance customer experiences.
In this role, you will be responsible for conducting primary and secondary research to arrive at insights required to solve problems, and for performing qualitative and quantitative product analysis. You will also be responsible for creating notes, decks, databases, and excel sheets to ensure the efficient delivery of quality client-facing products, and for documenting learnings to create reusable knowledge from the project.
In addition to your specific deliverables, you will be expected to support others in the larger organization where required and to have a natural inclination towards start-ups, software, and latest IT solutions.
Key Responsibilities:
Product Performance Evaluation:
Monitor product metrics and KPIs to assess the success of product features and enhancements.
Collaborate with cross-functional teams to identify areas for improvement and propose solutions.
Gather and analyse customer feedback, surveys, and user data through coordination with internal project team.
Work with the UX/UI team to improve product usability and design based on user insights.
Reporting and Communication:
Prepare and deliver regular reports to all internal stakeholders, presenting findings and recommendations.
Coordinate with product managers to make larger product level plan for engineers further align on
A/B Testing:
Plan and coordinate with the QA team to implement Testing protocols over the product journey
Continuous Learning:
Stay current with industry best practices and emerging trends in product management and the development sector.
Pursue opportunities for professional development and skill enhancement.
Data Analysis:
Collect and analyze product-related data from various sources to identify trends, patterns, and opportunities.
Develop and maintain data dashboards and reports for tracking product performance.
Use statistical analysis to make data-driven recommendations.
Essential Requirements:
Qualifications:
